We will help you and do everything we can do to solve the problem and trace the roots of it

Perfume Brands takes the privacy and security of individuals and their personal information very seriously and takes every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures.

We have implemented an employee training program specific to the which was provided to all employees prior to , and formed part of our induction and annual training program

Perfume Brands has appointed a data privacy team to develop and implement our roadmap for complying with the new data protection Regulation. The team are responsible for promoting awareness of the GDPR across the organisation, assessing our GDPR readiness, identifying any gap areas and implementing the new policies, procedures and measures.

Perfume Brands understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR and have involved our employees in our preparation plans.

If you have any questions about our preparation for the GDPR, please contact us and ask to speak to our Data Protection Officer.

Note: This is a message to all Copyright Owners of the designer fragrances/brands we are selling, as far as the international law goes, the distance selling regulations act clearly state that any branded designer fragrance is permitted to be sold online on eBay to the eligible markets as long as the items are New, unboxed, unopened, sealed, and come in their original retail packaging. All of the fragrances that we are selling are meeting this description, and none of them is used, open, jump4love mobile app a tester or marketed as not for sale unless when specified otherwise. We had some VeRO disputes in the past, but that was before we obtain the wholesale agreement with the suppliers who are authorised by you already, and before we register ourselves here as a business seller. If in doubt, please contact us in private and we will provide you with all the information that you need to prove our statement to you. Please don’t report our items for policy violations, not only this is void, but it will complicate things up and it will force us to contact you by email or through the support of eBay to defeat your illegitimate claim, which is a waste of time since we can directly show you our legal rights without involving a third party between us.

We will send you the tracking information as soon as we ship the parcel, so please use it and keep an eye on the progress of your order’s delivery. If the parcels get delayed, seized, or lost by postal carriers; please don’t hold us in full responsibility for it. In many cases, you might need to contact the carriers personally, and we can assist you in getting in touch with them. Please also be aware that customs charge and duty fees are out of our control and such matters are subject to the law and regulations of the government where the parcel is getting sent to, therefore please be prepared for such kind of expense on top of what you’ve paid to get your order (unless you are from one of the 18 European countries that we support as mentioned above in our Taxation note). We got nothing to do with customs authorities, nor that we are getting paid anything for it (with the exception of the 18 EU nation that we pay the tax up front for). If you live in one of the 18 countries that we support and you get billed for VAT Tax separately; please contact us so that we can issue you a tax refund. A Tax bill is required for the refund to be made.

* Subject Access Request (SAR) we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge. Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply and a suite of response templates to ensure that communications with data subjects are compliant, consistent and adequate.